Managed Network Services


Gain better control and optimize your enterprise networks with Tech-Assured’s managed network services. Our competence spreads across a wide range of technologies. Some of the more prominent skills we have include the following


Disclaimer: Tech-Assured is an independent service provider. Any use of third party trademarks, brand names, products and services is only referential. Tech-Assured disclaims any sponsorship, affiliation or endorsement of or by any third parties.



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Service Overview

In today’s world, every business depends on a network that’s secure and reliable. With network being one of the most important aspects, it becomes important to monitor and manage it cautiously.

Tech-Assured’s fully secured and managed network services empower businesses to improve cost-efficiency and productivity. With our managed network services, your business gains better control over the network whilst letting you enjoy a fully optimized network environment.

Designed to eradicate the problem of maintaining network in-house, our managed network services lend you the freedom to focus more on other strategic business tasks whilst leveraging the full potential of advanced network technologies. Our network services in a nutshell: managed firewall, managed WAN optimization, managed Wi-Fi, managed switch, managed router, managed LAN and managed SD-WAN.

Scope of Service

Monitoring & Alerts

Tech-Assured monitors the servers 24/7 and alerts the customer contact based on the priority of the alert and switch router.
Simultaneously, our subject matter experts troubleshoot and fix the reported issue remotely. We use open source monitoring tools that monitor servers utilizing standard SNMP data collection, SNMP Trap receiver, and Syslog monitoring. Our internal remote access and control tools are used to perform standard operating procedures (SOPs) or advanced trouble-shooting services.

We use standard or customized monitoring templates. Our monitoring services are enabled on switches and routers to monitor availability monitoring (Ping), switch resources (CPU, memory, fans, power supply, temperature, voltages), SNMP based asset inventory, bandwidth performance, scheduled proactive maintenance, backup of network device configurations and firmware upgrades. In addition for firewalls and wireless access points we check VPN status, interface utilization, uptime, reboots & restarts.

Version Updates & Patch Deployment

Tech-Assured team connects to network infrastructure devices remotely to troubleshoot the issues.

Examples of issues fixed include port is disabled or miss-configured, router configuration backup failed, troubleshooting the configuration, modifying the ACL etc Besides remediation using standard operating procedures our subject matter experts also report incidents to clients along with root cause analysis with the objective of preventing future re-occurrences.

Remote Remediation, Incident Reporting & Root Cause Analysis

Tech-Assured team connects to network infrastructure devices remotely to troubleshoot the issues.
Examples of issues fixed include port is disabled or miss-configured, router configuration backup failed, troubleshooting the configuration, modifying the ACL etc Besides remediation using standard operating procedures our subject matter experts also report incidents to clients along with root cause analysis with the objective of preventing future re-occurrences.














Benefits of Tech-Assured

Tech-Assured provides customers an access to a range of service offerings designed to allow their internal IT team to focus on strategic initiatives, while delegating routine maintenance activities.Tech-Assured as a focus enabler lets the internal IT team to be fully immersed in maximizing IT return on investment. Besides allowing the customer’s IT team to focus on the core, Tech-Assured ensures non-core activities are delivered at a fraction of the cost of performing them internally. Further, by partnering with Tech-Assured, IT functions are delivered from a scalable, process driven platform that can dynamically adapt to your changing requirements.


Improve Service and Portfolio Resilience
  • 24×7 Access To Subject Matter Experts : To teams with deep domain expertise of technology platforms.
  • Reduce IT Pressures : Reduce operational and tech support pressures triggered due to IT failures.
  • Improved IT Availability : Enhance the utility and availability of IT infrastructure through design.

Reduce Operational Costs
  • Reducing ITSM Costs : By effective use of open source tools for IT management.
  • Single IT Destination : For wide range of subject matter competencies.
  • Faster IT Alignment : Pro-actively knowing and keeping IT in sync to business demands.

Align IT Operations to Business process performance
  • Realize ITIL Framework Benefits : Leveraging standards compliant IT processes to achieve systemic gains.
  • Enhance IT Responsiveness : Internal users get responses as per defined service levels.
  • Improve Business Effectiveness using IT : Enhance business operations effectiveness with continually updated IT skills.

Domain Expertise

Tech-Assured offers managed services for leading network systems. Some of the network systems and technologies supported by us are listed below.



managed it security services

Fortinet develops and markets cyber security software and appliances and services, such as firewalls, anti-virus, intrusion prevention and endpoint security. Fortinet’s firewalls offer strong security at a good price point, making them one of the most popular firewall vendors and a frequent finalist on enterprise shortlists.



managed it security services

SonicWall, originally a private company headquartered in Silicon Valley. It is a next-generation layer 7 focused application firewall.



Juniper Networks

Juniper Networks, Inc. is an American multinational corporation. The company develops and markets networking products, including routers, switches, network management software, network security products, and software-defined networking technology.



it security company

Palo Alto Networks, Inc. is an American multinational cyber security company with headquarters in Santa Clara, California. It offers an enterprise cyber security platform which provides network security, cloud security, endpoint protection, and various cloud-delivered security services.



it security company

Cisco is the worldwide leader in IT and networking. Cisco security has integrated a comprehensive portfolio of network security technologies to provide advanced threat protection.



Check Point is a multinational provider of software and combined hardware and software products for IT security, including network security, endpoint security, cloud security, mobile security, data security and security management.



Pricing


Server Maintenance Plans

Monitor

$24.99 / month, billed annually or $29.99 month to month
  • 24/7 Monitoring
  • Alert Validation
  • Alert Filtering
  • Alert Escalation
  • SOP Based Remediation
  • Health Check Reports
  • Initial system tuning & hardening
  • Performance tuning
  • Server Reboots and Restarts
  • Updates & Patching
  • Proactive Application Management
  • Deep Incident Remediation
  • Root Cause Analysis
  • Server/App migrations
  • User Provisioning
  • System Deployments


Support

$41.99 / month, billed annually or $49.99 month to month
  • 24/7 Monitoring
  • Alert Validation
  • Alert Filtering
  • Alert Escalation
  • SOP Based Remediation
  • Health Check Reports
  • Initial system tuning & hardening
  • Performance tuning
  • Server Reboots and Restarts
  • Updates & Patching
  • Proactive Application Management
  • Deep Incident Remediation
  • Root Cause Analysis
  • Server/App migrations
  • User Provisioning
  • System Deployments




On-Demand Support

1 hour plan

$79 / hour/

  • 1 hour

3 hours plan

/

  • 3 hours

5 hours plan

/

  • 5 hours

10 hours plan

/

  • 10 hours


FAQ


By partnering with Tech-Assured, our customers are able to gain a competitive advantage without incurring the costs of operating a fully functioning 24×7 database administrator team. This also allows our clients to invest their capital and resources on other mission-critical tasks that require domain expertise, while delegating the routine maintenance chores to us.

Yes, we do offer custom plans based on your needs. Please let us know your requirements here  and we will get back to you.

The services will start within 24 hours. Once you sign up, we will send you the SLA and NDA to start the service, and after that your servers are added to our monitoring system. Our specialist will be in constant touch with you during the onboarding process through phone or email.

All our support plans have a default response time of 8 hours. However, we respond to issues within 2 hours on average. For instant support we have priority plans with response time of less than 30 minutes.

Absolutely, we can work in coordination with your existing IT team. By joining hands with us, our customers enjoy scalable and dynamic IT functions that adapt to changing requirements.

Yes, you can call us to create a support ticket. Alternatively, you can also reach us through email or chat.